Refund policy
Refund & Return Policy
We want you to be excited about what shows up at your door. If something goes wrong, let us know — we're here to help.
Returns
Because our products contain food ingredients, we do not accept returns or exchanges.
Something went wrong?
If your order arrives damaged, you're missing something, your kit isn't what you ordered, or you're unhappy with your experience, please reach out to us at team@thecoffeefront.com within 10 days of delivery.
Please include your order number and a quick description of what happened. If helpful, you may also include photos of the product or packaging.
We'll take a look and work with you to make it right.
Refunds
If a refund is appropriate, we'll process it to your original payment method. Please allow [3-5 business days] for the refund to appear, depending on your payment provider.
Food & product quality
We take the quality of our ingredients seriously. If you have a concern about the quality, freshness, or condition of a product, please contact us so we can help.
Questions?
Still have a question about your order? We'd love to hear from you.